AI AUTOMATION FOR THE MITTELSTAND
Your AI team that's never sick
flowkraft builds your AI back office: Digital employees that handle routine tasks, so your team can focus on what matters.
What We Do
We don't sell software — we unburden your team.
Analysis
We identify time-wasters and automation potential in your daily operations — on-site or remote.
Implementation
We set up AI agents that take over your routine tasks and integrate with your existing systems.
Training
Your team learns to work with the AI agents — hands-on, no tech jargon.
Optimization
Regular reviews and continuous improvement — the AI gets better over time.
THE PROBLEM
Labor shortage meets administrative chaos
unfilled skilled positions by 2028 in Germany. Meanwhile, your employees spend hours on:
- Manually entering emails into systems
- Searching, sorting, filing documents
- Answering repetitive inquiries
- Copying data between tools
- Compiling reports nobody reads
The solution: An AI back office
- 📧 Automatically process and respond to emails
- 📞 Answer calls and route intelligently
- 📄 Extract, classify, and file documents
- 🔗 Connect systems — no more copy-paste
- 📊 Automatically create and send reports
Result
Your employees work on what only humans can do. The AI handles the rest — 24/7, error-free, no vacation needed.
USE CASES
Practical automation use cases for the Mittelstand
No lighthouse projects. Just 4–6‑week automations that cut lead times, reduce errors, and free capacity.
Order-to-Cash
Faster order processing, fewer back-and-forths.
Order-to-Cash
Faster order processing, fewer back-and-forths.
Automatic order confirmation
Pain: Manual confirmations waste time.
Win: Generate automatically and flag deviations.
PO ↔ delivery note ↔ invoice match
Pain: Mismatches are found too late.
Win: Auto 3‑way match, only check exceptions.
Automated follow‑ups
Pain: Open quotes go cold.
Win: Status‑based reminders without chasing.
Quality & Claims
Earlier detection, less rework.
Quality & Claims
Earlier detection, less rework.
Auto‑fill end‑of‑line protocols
Pain: Documentation ties up skilled staff.
Win: Pre‑fill protocols, review edge cases.
Cluster scrap reasons
Pain: Root‑cause analysis drags on.
Win: Prioritize causes and reveal trends.
Draft 8D reports
Pain: Claims consume too much time.
Win: Pre‑fill 8D structure and evidence.
Supply & Inventory
Fewer shortages, more stable supply.
Supply & Inventory
Fewer shortages, more stable supply.
Auto‑chase supplier status
Pain: ETA info is missing.
Win: Collect updates and sync automatically.
Auto reconcile inventory
Pain: ERP and warehouse don’t match.
Win: Detect and reconcile deviations.
Link goods‑in photos/docs
Pain: Inspection data is scattered.
Win: Auto‑link batches, photos, docs.
Maintenance & OEE
Higher availability, less downtime.
Maintenance & OEE
Higher availability, less downtime.
Maintenance from machine data
Pain: Preventive maintenance is too coarse.
Win: Plan maintenance data‑driven.
Auto‑create incident tickets
Pain: Issues fall through the cracks.
Win: Email/note → ticket + owner.
Automated OEE reports
Pain: Reporting takes too long.
Win: Auto‑flag deviations.
4–6 weeks to measurable impact.
We identify one process, build a robust automation, and measure the impact.
How It Works
Three steps to your AI back office
Workflow Audit
We analyze your processes and identify the biggest time-wasters. You receive a concrete automation plan with ROI estimate.
Implementation & Training
We set up your AI agents, integrate them with your systems, and train your team on how to work with them.
Optimization & Expansion
Regular reviews, continuous improvement, and expansion to new use cases.
The Mittelstand needs solutions — now
73%
of SMEs struggle with labor shortages
42%
of work time goes to admin tasks
4-6
weeks to first automation
3-6
months to ROI
“69% of German SMEs name digitalization as their top priority — but 63% fail at implementation. That's exactly where we come in.”
— DIHK Digitalization Barometer 2024
Frequently Asked Questions
Everything you need to know about AI automation
Still have questions? Talk to us
Ready for the Next Step?
Book a free initial consultation. We'll show you in 30 minutes where AI can have the biggest impact on your business.